Privacy Policy

Thanks for visiting the privacy policy page of https://www.wickart.com.au (“WickArt”, “we”, “us”, “our”). This privacy policy, as a part of your agreement with WickArt, will set out the basis on which your personal information may be collected, processed or further processed for the explicit purposes outlined in the Purposes of Data Collection and Processing section. Please carefully review this privacy policy to understand how your personal data may be collected, processed, retained, used, shared, or disclosed in relation to the services being offered or made available on this website. If you do not agree or have any reservations, you may not use this website.

Unless otherwise specified in this privacy policy, no collection, processing, or further processing of personal information will take place except in public interests or in the discharge of our contractual obligations, legal obligations, and other legitimate interests that do not override your fundamental rights and freedom.

Scope of this policy

This privacy policy is subject to the relevant privacy laws in your jurisdiction, and unless otherwise provided, it will not apply to third party websites or any information you share on blogs, forums, or other publicly accessible places on this website.

What we Collect

When you access this website or use any service being offered or made available on it, WickArt may collect your name, contact number, email address, billing address, shipping address, preferences, credit card information, device information, orders, disputes, violations, non-performance, search history, and other details of your browsing behavior or use of the Services on the website.

How we Collect?

We will collect your personally identifiable information when you voluntarily submit it to request a price quote or place your orders, inquire the status of your orders, subscribe to any services, participate in promotional offers/events, or submit your suggestions, feedback, or complaints regarding any feature or service being offered or made available on this website.

Use of Cookies

WickArt will never use any cookies, identifiers or other automated tools and techniques to collect your personally identifiable information on the website. All personal data (that can be used or combined with other information to uniquely identify you) will be collected only when you voluntarily submit that information in relation to your use of the Services on the website.

However, we may use these automated tools and techniques to collect certain statistical data (non-identifiable information) such as your device type, operating system, device permissions, settings and preferences, browser type and version, location, IP address, Internet service provider, entry and exit pages, time spent on the website, preferred products, clicked ads or links, placed orders, search history, and other details of your browsing behavior related to the use of the Services on the website (collectively the user data).

We may need this user data to resolve technical issues, help our collaborating partners to reach more targeted audiences, evaluate the effectiveness of any advertisement or promotional offer, provide more useful products and services, and improve your overall experience on the website.

Third Party Cookies

Please acknowledge that WickArt may work with Google Analytics, AdSense, Facebook, PayPal, Stripe, MailChimp, or other third party marketing networks, payment processors, social media services, and analytics providers to monetize this website, evaluate traffic and conversion ratio, understand user demographics, send commercial emails, process payment, or provide more useful services on the website. These third party service providers may be using their automated tools and techniques to collect your personal information in relation to their services on this website.

We will take appropriate measures to ensure that these third parties are compliant with the General Data Protection Regulation and other privacy laws relevant to their services, but please understand that we do not exercise any control over the third party cookies, identifiers, or other automated tools. You can visit the opt-out pages of the respective service providers to disable their DART cookies on your web browser.

You should carefully review the privacy practices of these third-party service providers before using or relying on their services. If you are not comfortable with the use of cookies, you can change the configuration settings of your web browser or use addons to block cookies and identifiers on the website. However, cookies are required for the proper functioning of this website and blocking them will prevent you from using certain features on the website.

Purpose of Data Collection and Processing

Subject to the privacy laws in your jurisdiction, we may collect or process your personal information in public internet or other legitimate interests that do not override your fundamental rights and freedom. unless otherwise specified in this privacy policy, no collection, processing or further processing of your personal information will take place except for the following purposes:

Identifying your presence and preventing unauthorized access or unlawful activities on the website.
Helping you place your orders, process payments, and prevent any use of unauthorized payment instruments.
Delivering your purchased products and perform other services with regard to our contractual obligations.
Providing customized products and services and improving your overall experience on the website.
Receiving your complaints and feedback, resolving technical or other issues, and ensuring that our partners, services providers, or other third parties deliver their services to your expectations.
Sending newsletters, product delivery status, or other communications related to your use of the Services on the website.
Facilitating third-party businesses and marketing network to send promotional offers and exclusive deals related to the products and services you might be interested in. you can withdraw your consent to receive a promotional offer at any time.
Informing any changes in our terms and conditions, including any modifications in this privacy policy.
And obtaining your consent for any other purposes that have not been mentioned in this privacy policy.

Sharing and Disclosure

WickArt reserves a right to share your personal information with its collaborating partners, service providers and other third parties that help you make a transaction, deliver your purchased products or provide certain internal functions to run this website in a hassle-free manner. For example, we may share your personal information with our payment processor, carrier, customer support, marketing service providers, research and analytics providers, and internal wings that coordinate between these service providers. However, we will never sell, lease, trade, or otherwise disclose your personal information to any third party for direct marketing or any other form of business promotion unless you want to receive promotional offers from such third party businesses and marketing networks.

In all such cases where processing of personal data is based on your consent, you can revoke your consent at any time by following the unsubscribe link within the commercial emails, submitting a request to our support team, or using other automated means of withdrawing consent that is being made available on this website. However, this withdrawal of consent will have no retrospective effect. All processing of personal information before any such withdrawal of consent will retain its legal sanctity.

When sharing your personal information with our collaborating partners, service providers or other third parties, no additional information will be shared except for the purpose and duration that is reasonably required by them to deliver your purchased products or perform their services. All such third parties will be obligated to keep your personal data secure and confidential. We will also ensure that our partners, service providers and other third parties on this website are compliant with the General Data Protection Regulation and similar privacy laws in your jurisdiction.

When sharing any user data or other statistical information with such third parties, whether to help them reach more targeted audiences or make them perform certain internal functions to smoothly run this website, we will aggregate your personal data and make it non-attributable to any person, source, or cause before sharing any such information with them.

However, WickArt may disclose any personal data, record, or communication to the relevant authorities or other third parties when it believes that such sharing or disclosure of your personal information is necessary to:

Prevent fraud, unauthorized access or unlawful activity on the website.
Protect its legal rights or the rights and well-being of other users or the general public.
Cooperate with the law enforcement agencies or comply with the applicable laws, regulations, subpoenas, legal proceedings, or the court orders.
Prevent any damage to the computer systems or connected networks.
Transfer its business as part of a merger, consolidation, sale or liquidation process.
Perform certain internal functions or pursue other legitimate interests as set forth in the General Data Protection regulation or relevant privacy laws in your jurisdiction.

Data Security

WickArt is committed to protecting your personal information on the website and ensuring that it is never lost, damaged, compromised or subject to unauthorized access or unlawful processing. We have implemented appropriate safeguards and ensure that our hosting service provider is compliant with the General Data Protection Regulation and other international guidelines regarding the physical, electronic, and procedural security of personal data.

All transactions on this website will take place through SSL encryption and directly handled by credible payment processors. Please carefully review the privacy policies of respective third party payment processor to understand the safety and security of your credit card information. However, any payment information that we may receive from our payment processors will be handled in accordance with this privacy policy.

With regard to the international transfer of personal data, we will ensure that our service providers are compliant with international security protocols, follow approved Code of Conduct, subject to relevant Certifications, or otherwise provide an adequate level of protection as set forth in the General Data Protection Regulation. We will also obtain your exclusive consent unless any such international transfer of your personal data is necessary to perform our contractual obligations, defend legal claims, protect the public interests, or required for other compelling legitimate interests.

As the Services are subject to data transmissions over the Internet, your personal information may be transmitted and stored on servers located across regions or jurisdictions outside your home country. Such data transmissions, storage, or processing of personal data outside your home country may not be entirely secure due to inherent limitations, and therefore, you shall bear all the risks that may be involved in using the Services over the Internet.

WickArt shall not be liable for any ethical or unethical hacking, breach of data transmissions, unauthorized access, damage, loss of your personal data. However, we will take appropriate measures to rectify and prevent similar breaches, and inform you regarding such breaches without undue delay unless appropriate security measures were already in place, the breach is not likely to have any significant repercussions, or any such reporting involves disproportionate efforts or expense.

Data Retention Period

WickArt may retain your personal data for promoting a hassle-free transaction or defending any claim related to your use of the Services on the website, but we will never retain any personal information beyond the period for which such data retention is required as part of our legal, accounting, reporting, or contractual obligations.

All personal data that is incorrect, incomplete, irrelevant, obsolete, or no longer serve any legitimate purpose will be deleted without undue delay. However, aggregated or non-attributable databases may be retained indefinitely for our research and statistical purposes.

Privacy Options

You can manage your privacy on this website by using the following options:

You may modify the permissions on your device to disable location services, advertising identifiers, and sharing of other details related to your activity.
You can change the default configuration settings of your web browser to reject cookies and tracking tools or use third-party add-ons that block these data collection tools and techniques. However, this may affect your use of the Services on the website.
You can visit the respective opt-out pages of Google Analytics, AdSense, or other third party services being used on the website to disable their DART cookies on your browser.
You can unsubscribe our newsletter service and revoke your consent to receive promotional offers from the third party services as set forth in this privacy policy. However, any such withdrawal of consent will have no retrospective effect.
You can submit your request to access, rectify, object, or remove your personal information that we may have on this website. When we receive any such request, we will take appropriate measures that may be reasonably required to verify your identity and ensure that your personal information is not being accessed or made available to any unauthorized person. Please acknowledge that we may refuse any such requests that do not comply with our verification requirements, raised for non-data protection purposes, or likely to undermine the privacy and well-being of other users or the general public. Your access, objection, or modification request is subject to the applicable privacy laws. WickArt reserves a right to charge a reasonable fee for repetitive, excessive, or unfounded access requests.
If you are located in California, you can submit your request to get the details of third parties who may have access to or to whom we have disclosed your personal information for marketing purposes immediately preceding the current year. You can opt-out of any such sharing of your personal information for direct marketing purposes.
If you are a minor and located in California, you can make a request to delete all your personal information from the blogs, forums, and social media platforms on this website. Once we receive your request, we will take reasonable efforts to remove all your shared information from the website. However, a comprehensive or complete removal of personal information may not be possible once it is publicly shared.
If you are located in EU countries, you can make a request to exercise your privacy rights as set forth in the General Data Protection Regulation. Subject to the applicable laws, you can exercise your rights to information and access, right to object, right to erasure, right to the restriction of processing, right to portability of data, right to restrict automated decisions and profiling. Once we receive any such requests to exercise your rights, we will take appropriate measures to verify your identity and respond to your requests within the stipulated time frame. If we refuse your request or unable to accept any objection, we will explain the compelling legitimate grounds of any processing or further processing of your personal data. Please contact our support team for any further information regarding your rights or objections regarding any privacy issues on his website.
If you no longer need any services being offered or made available on this website, you can stop accessing this website and discontinue your use of the Services.

Third Party Links

This website may include links to third party websites, services, or content. These links or advertisements may be published to monetize this website, add more useful features/services, or provide useful information regarding the health benefits of soaks and other natural products being offered or made available on this website. Please acknowledge that we do not exercise any control over linked websites, services or content.

WickArt will take reasonable efforts to ensure that linked websites and services are compliant with the relevant privacy laws, but shall not be liable for any privacy issues related to your access to or use of the third party websites and services. Please carefully review the privacy policy and practices of relevant third parties before using or relying on any third party website, service, or content.

Children

The Services on this website are not intended for minors. In compliance with the Children’s Online Privacy Protection Act, General Data Protection Regulation, and other relevant privacy laws, we do not intentionally collect or solicit any personal information of minors who are less than 13 or otherwise unable to give their free consent under the applicable laws.

If you are less than 13 or have not reached the minimum age at which you can give your free consent, you can access this website, purchase any product, or otherwise use the Services only under the guidance and supervision of your legal guardian. WickArt may take appropriate measures to verify that you are otherwise qualified to consent in your jurisdiction or using the services under the supervision of a person holding your parental responsibilities.

If you believe that any kid has submitted his/her personal information on this website, you can contact us and make a request to access, object, or delete the relevant personal information from the website. WickArt reserves a right to delete all personal data of minors from the website/servers in its sole discretion.

Changes to this Privacy Policy

WickArt may modify or replace this privacy policy at any time to reflect any changes in its business requirements or the applicable privacy laws. However, if this privacy policy is modified, we will publish an update on this website, send email notifications to registered subscribers, and take other appropriate measures to inform you. Please regularly visit this page to stay updated.

Once notified, the modified privacy policy will replace and supersede all previous version of this privacy policy.

Clicking I Agree to continue your access to this website or otherwise consenting to this privacy policy, when prompted/notified to do so, shall be deemed as your free, informed, and explicit consent to accept the modified privacy policy.

Contact Us

If you have any questions, concerns, or privacy issues on this website, please submit your queries through the contact form being made available on the Contact Us page of this website or contact our support team at

wickartcosmetics@gmail.com. For the purpose of the General Data Protection Regulation and other relevant privacy laws, WickArt is the data controller on this website and can be reached at:

WickArt
81 Lowanna Avenue,
Foresters beach, NSW Australia 2260